Welcome to Flymo Shop! These Terms and Conditions govern your use of our website and services. By accessing newoutdoorgearsale.com and making a purchase, you agree to be bound by these terms.
1. Website Use and Account Registration
Our website is designed for outdoor enthusiasts seeking quality camping and garden equipment. To place orders, you may need to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Products and Services Description
Flymo Shop specializes in outdoor adventure equipment including:
- Camping beds, furniture, and kitchens
- Sleeping equipment and air beds
- Garden furniture and accessories
- Tent accessories and mosquito nets
- Camping toilets and ice packs
- Sunloungers and inflatable chairs
We strive to provide accurate product descriptions and images, but slight variations may occur. Product availability is subject to change without notice.
3. Ordering and Payment Terms
By placing an order, you make an offer to purchase products under these Terms.
Order Process:
- All orders are subject to availability and confirmation
- We process orders within 1-2 business days after payment confirmation
- You will receive an order confirmation email with details
Accepted Payment Methods:
- VISA
- MasterCard
- JCB
- PayPal
Prices are listed in British Pounds (£) and include VAT where applicable. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.
4. Shipping and Delivery
Shipping Methods:
- Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available for orders over £50 via EMS (15-25 business days after dispatch)
Delivery Restrictions: We do not ship to some Asian countries and selected remote areas. Delivery times are estimates and may be affected by factors beyond our control such as customs processing or weather conditions.
Risk of loss and damage to products passes to you upon delivery. You are responsible for inspecting products upon receipt.
5. Returns, Refunds and Exchanges
We offer a 15-day return policy from the date you receive your item. To be eligible for return or exchange:
- Item must be in original condition, unused and unworn
- Original packaging with all tags attached must be included
- Original receipt or proof of purchase must accompany the return
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on the following items unless they are faulty:
- Sleeping bags
- Mosquito nets
- Inflatable chairs
- Ice packs
- Camping toilets
To initiate a return, contact our customer service at [email protected] within 15 days of receiving your order. Customers are responsible for return shipping costs unless the item is faulty or we made an error.
Refunds are processed to the original payment method within 10 business days after we receive and inspect your return. The timing of the refund appearing in your account depends on your payment provider’s policies.
6. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account and placing orders
- Review order details carefully before completing purchases
- Inspect products upon delivery and notify us immediately of any damage
- Use products only for their intended purposes and in accordance with any instructions
- Comply with all applicable laws and regulations regarding product use
- Not engage in any fraudulent activities or misuse of our services
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Flymo Shop or our suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Liability Limitations
Flymo Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.
We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 67 Warwick Way, Westminster, GB CH8Z 7SZ
Thank you for choosing Flymo Shop for your outdoor adventure needs. We’re committed to providing quality products and excellent service to enhance your outdoor experiences.
Happy Exploring!
The Flymo Shop Team
